Red Letter operates the website. It is our policy to respect your privacy regarding any information we collect in the operation of our website.

Red Letter collects non-personally identifying information of the kind that web-browsers and web-servers make available, for example: browser type; referring website; preferred language; date & time of visitor request.

We collect non-personally identifying information to understand how visitors use our website. Red Letter may release non personally identifying information, for example by creating a report on trends of use of our website.

Red Letter also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for failed login attempts which may be malicious. Red Letter only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally identifying information (see below).

Red Letter may collect statistics about the behaviour of visitors whilst visiting our website and may display this information publicly or provide it to others. Red Letter does not disclose personally identifying information other than as described below.

A cookie is a small file that a website stores on a visitor’s computer or device, and that the visitor’s web-browser provides to the website each time the visitor returns to our website. Red Letter uses cookies to help identify & track visitors, their usage of our website, and their access preferences to the website. Red Letter visitors who wish to prevent cookies being placed on their computers should change settings in their browsers to refuse cookies before using our website.
* Some features of our website may not function properly without the use of cookies, but you may click this button if you wish to revoke your previously given consent: Revoke Cookie Consent

Non-functional cookies that can be refused on the cookie notice which appears on first visiting our website are cookies that could be set for statistical, social media, targeting & commercial purposes.

Some visitors to our website choose to interact with us in such a way that requires Red Letter to gather personally identifying information. The amount & type of information that Red Letter collects depends on the interaction. For example, we ask visitors who use our contact form to provide their name & email address.

Visitors who engage in transactions with Red Letter may be asked to provide additional information, including if necessary the personal & financial information required to process the transaction. Red Letter collects such information only if necessary and/or appropriate to complete the visitor’s interaction with us.

Red Letter does not disclose personally identifying information other than as described below. Visitors can refuse to supply personally identifying information, although that may prevent them from engaging in some website related actions.

Red Letter discloses potentially personally identifying & personally identifying information only to employees, sub-contractors & associated organisations that need to know that information in order to process it on Red Letter’s behalf or to provide the services available at Red Letter’s website and that have agreed not to disclose it to others. Some employees, contractors & associated organisations may be based outside of the visitor’s home country. By accessing Red Letter’s website, you give consent to the transfer of such information to them. Red Letter will not lease or sell potentially personally identifying & personally-identifying information to any individual or organisation. Except for employees, sub-contractors & associated organisations, as described above, Red Letter will only disclose potentially personally-identifying & personally-identifying information in response to a judicial writ, a court order, a Government request, or when Red Letter believes in good faith that disclosure is reasonable & necessary to protect the property or rights of Red Letter, third parties or the public at large.

If you are a registered user of the Red Letter website and have willingly supplied your email address, Red Letter may send you emails from time to time to give you current information about our services or to request your feedback. Red Letter will take all reasonable measures to protect against unauthorised access, use, modification or deletion of potentially personally-identifying & personally-identifying information.

Red Letter may change its Privacy Policy from time to time at our sole discretion. We encourage visitors to frequently check this web-page for any changes to our Privacy Policy. Continue to use of this website after any changes have been made to our Privacy Policy will constitute your acceptance of those changes.